Policies

Whether you're shopping in-store or online, rest assured knowing that your satisfaction is our priority. Here's everything you need to know about our shipping policy and more:

FAQs

Sale Price Adjustments:

We understand the frustration if an item goes on sale after purchase. As a small business, we're unable to honor post-purchase markdowns. We strive to be mindful of our sales, but occasional fluctuations may occur.

Out of Stock Items:

While we keep our inventory updated, items may occasionally sell out. If this happens, we'll promptly contact you to discuss alternatives or issue a refund.

Credit Card Issues:

Should there be a problem with your credit card, we'll reach out via email to resolve it. Your order will only ship upon receiving authorization from your credit card company.

Sales Tax:

Items shipped within North Carolina are subject to North Carolina State Sales Tax.

Shipping & Handling

Order Processing:

Orders placed Monday-Thursday before 2 PM (EST) are processed immediately, excluding holidays. Friday-Sunday orders are processed the following Tuesday.

Shipping Method:

We ship via USPS Priority Mail, with delivery typically within 2-5 business days, excluding Sundays, Mondays, and holidays.

Shipping Cost:

Our shipping fee of $9 ensures proper packaging to protect your unique items.

Tracking:

All orders include USPS tracking. Once your order ships, you'll receive an email confirmation with the tracking number.

Need Faster Delivery?

Email us, and we'll do our best to expedite your order.

In-Store Pickup & Delivery:

Opt for local pickup during checkout. If you're in Southern Pines, we may even offer delivery for your convenience.

Returns & Exchanges

Policy Overview:

We stand behind the quality of our selections and we want you to be pleased with your items. We will happily accept return or exchange full priced merchandise purchased online within five days of purchase. In-store purchases may be returned within five days for store credit. Jewelry, candles, perfume and other home are final sale - no refunds.

All full priced merchandise for return or exchange must be unwashed, unworn, and unaltered. All original tags must be attached. Footwear returns and exchanges must include the original shoe box in its original condition and without postal labels.

All sale items are FINAL SALE. No returns or exchanges are accepted on sale items.

Special orders are non-refundable.

Return Instructions:

Contact us for exchange availability. Ship returns/exchanges via an insured trackable carrier. Once received, we'll notify you via email.

Return Address:

PATRICIA
280 NW Broad Street
Southern Pines, North Carolina 28387

Contact Us:

For any further inquiries or concerns, don't hesitate to reach out. We're here to ensure your shopping experience with us is seamless and enjoyable.